Zipperer, L. ed. Knowledge Management in Health Care. London, UK: Gower [in press] ISBN: 978-1-4094-3883-0.
Zipperer L, Amori G. Knowledge management: an innovative risk management strategy. J Healthc Risk Manag. 2011;30(4):8-14.
Knowledge services. In: Bandy MM, Dudden RF, eds. The Medical Library Association Guide to Managing Health Care Libraries. 2nd ed. New York, NY; Neal-Schuman: 2011.
Tompson SR, Zipperer L. Systems thinking for success. Chapter in: Porter M, Kelsey S, eds. Best Practices in Corporate Libraries. Santa Barbara, CA; CLIO Press: 2011.
Balik B, Conway J, Zipperer L, Watson J. Achieving an Exceptional Patient and Family Experience of Inpatient Hospital Care. IHI Innovation Series white paper. Cambridge, MA: Institute for Healthcare Improvement; 2011.
Walton L, Egeland M, Brooks MK, Childs C, Zipperer LA. Empowering patient safety outreach through interprofessional partnerships: educating our communities. J Hosp Libr. 2010;10:224–234.
Zipperer L, Alligood E, Jones B, Williams L. Diagnostic errors: teamwork to solve tough diagnostic puzzles includes librarians. National Network. February 2010;34(3):6-9.
Zipperer L, Knowledge workers, librarians and safety: opportunities for partnership. In: Dwivedi A, ed. Handbook of Research on Information Technology Management and Clinical Data Administration in Healthcare: London, UK: IGI Global; 2009. pp. 495-506.
Robb BG, Zipperer L. Knowledge management in hospitals: drawing from experience to define the librarian’s role. J Hosp Lib. 2009;9:307-317.
Zipperer L, Sykes J. Engaging as partners in patient safety: the experience of librarians. Patient Saf Qual Healthc. March/April 2009;6:28-30,32-33.
Sehgal N, Ranji SR, Shojania KG, Cucina RJ, Hartman ER, Zipperer L, Wachter RM. Development of a web-based patient safety resource: AHRQ Patient Safety Network (PSNet). In: Advances in Patient Safety: New Directions and Alternative Approaches. Volumes 1-4, AHRQ Publication Nos. 08-0034 (1-4). July 2008. Agency for Healthcare Research and Quality, Rockville, MD.
Zipperer L, Tompson S. Systems thinking: a new avenue for involvement and growth. Info Outlook. December 2006;10:16-20.
Vaida AJ, Zipperer L. Safe medication information delivery: The role of the medical librarian. Patient Safety and Quality Healthcare. Nov/Dec 2006;3:42-45.
Zipperer L. High reliability, information work and patient safety. National Network. October 2006;31:4-5,7.
Zipperer L, Berendsen M, Walton L. Empowering patients at the public library. Patient Safety & Quality Healthcare. March/April 2006;3(2):6-8.
Zipperer, L., Gillaspy, M., & Goeltz, R. (2005) Facilitating patient centeredness through information work: seeing librarians as guests in the lives of patients. Journal of Hospital Librarianship, 5(3):1-15.
Zipperer L. Knowledge workers, librarians and safety: opportunities for partnership. Paper presented at: Safety Across High-Consequence Industries Conference September 20-22, 2005. Saint Louis University, St Louis, MO
Dominguez C, Uhlig P, Brown J; Gurevich O; Shumar W; Stahl G; Zemel A; Zipperer L. Studying and supporting collaborative care processes. Paper presented at the Human Factors & Ergonomics Society (HFES 2005), June 13, 2005.
Available at: http://idea.library.drexel.edu/bitstream/1860/1720/1/2006150058.pdf
Corliss, R., Tompson, S., & Zipperer, L. (2004). Systems thinking: a stepping stone to information professional integration. Business Information Alert, 16(10), 1-4, 11.
L and Sykes J. The role of librarians in patient safety: gaps and strengths
in the current culture. Journal
of the Medical Library Association. 2004; 92: 498-500.
Zipperer L. Clinicians,
librarians and patient safety: opportunities for partnership. Quality and
Safety in Health Care. 2004;13:218-22.
Consumer Health Librarians and Patient Safety. Consumer Connections.
Zipperer L. Williams L. Improving access to information: librarians
and nurses team up for patient safety. Nurs Econ. 2003;21(4):199-201.
Zipperer L.. Patient safety. [Internet Resources Column]MLA
News. August 2003: 9.
Zipperer L. Membership Organization Libraries and Information
Centers. In: Drake M. ed. Encyclopedia of Library and Information Science. Marcel
Dekker, NY. August 2003. pp.1855-1862.
Zipperer L, Gluck J, Anderson S: Knowledge maps for patient
safety. Journal of Hospital Librarianship. 2002; 2(4): 17-35.
Zipperer L. with: Tompson SR.: Communicating competencies and
collaboration. Information Outlook. September 2002; 6(9): 28-34. [SLA 2002 H.W.
Wilson Award Winner]
Zipperer L. Embracing uncertainty: The essence of leadership
[book review]. Business Information Outlook. July/August 2002; 14(7): 9-10.
Zipperer L. Moving sideways. The Informant. July/August, 2002;
Zipperer L. Tompson SR, Corliss R. Teaching, teaming, learning. The Informant. May/June, 2002. 66(5):8-10.
Zipperer L. Understanding Medical Information: A User's Guide
to Informatics and Decision Making. [book review] [free registration required to view link] . Medscape General Medicine;
May 3, 2002; 4(2).
Zipperer L. Practical experiences help institutions learn to
avoid medical errors. [free registration required to view link]
Medscape Money & Medicine. 3(1), 2002.
Zipperer L, Cushman S (eds). Lessons in Patient Safety. Chicago,
IL. National Patient Safety Foundation. 2001.
Zipperer L. with: Cooper JB, Sorenson AV, Anderson SM, Blum
LN, Blim JF. Current Research on Patient Safety in the United States. Chicago,
IL. National Patient Safety Foundation. 2001.
Zipperer, L (Managing Editor) Focus on Patient Safety 1997-2000;
2002-present. Chicago, IL. National Patient Safety Foundation.
Zipperer L with Haas D. The A B C s of patient safety. Focus
on Patient Safety. 2000;3(1):3.
Zipperer L, Scheffler AS (eds) Enhancing Patient Safety and
Reducing Errors in Health Care. Chicago, IL. National Patient Safety Foundation.
Zipperer L. Patient safety: A growing community. Focus on Patient
Safety. 1999; 2(2): 7.
Zipperer L. Librarians in evolving corporate roles. Information
Outlook. 1998; 2(6): 27-30.
Zipperer L. (Managing Editor.) Health Care Almanac. (three
edition series 1994-1998). Chicago, IL.. American Medical Association.
Zipperer L. with Porter CP, Beall ME, Chindlund JF, Corliss
RS, Krawczyk CM, and Tompson SR
Special Libraries: A Guide for Management - 4th edition. Washington DC. Special
Libraries Association. 1997.
Zipperer L. The American Medical Association's intellectual
property management system pilot project: an expansion of the role of the information
professional in the corporate environment. In: Professional Papers and Poster
Sessions from the 88th Annual Conference of the Special Libraries Association:
June 7-12th, Seattle, WA. Washington DC. Special Libraries Association. 1997
Zipperer L. The creative professional and knowledge. Special
Libraries. 1993; 84(2): 69-78. [1992 SLA H.W. Wilson Award Winner]